COVID-19 Has Forced More Than Three-Quarters of Banks to Change Their Future Banking Strategy

The banking industry faces a watershed moment, with banks re-evaluating strategies and accelerating plans to digitally transform

Marqeta, the global modern card issuing platform, today released a report that examines how banks intend to change their strategies in response to the COVID-19 pandemic. According to the findings, COVID-19 has had a significant impact on almost all (96%) European banks, with over three-quarters (78%) planning to change their future banking strategy to adapt to changes in consumer behaviour, such as the accelerated adoption of digital banking services and cashless payments.

The study of 200 banking executives found that, as a result of growing demand for digital services, 80% of banks have accelerated their plans to digitally transform. Banks also predicted that digital transformation projects will need to be delivered in two-thirds (69%) of the time, with 89% saying that the COVID-19 pandemic has drastically increased the speed of change in banking

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Fulton Bank and Reltio to Discuss Digital Transformation in Banking and Financial Services at Forrester Data Strategy & Insights Conference

REDWOOD CITY, Calif., Oct. 8, 2020 /PRNewswire/ — Reltio, an award-winning software as a service (SaaS) company at the heart of helping innovative Global 2000 companies win in the experience economy, today announced it is sponsoring and will present with its customer, Fulton Bank, at Forrester’s Data Strategy & Insights North America conference October 13-15, 2020.

  • Fulton Bank and Reltio will share key insights for powering omnichannel connected customer experiences to more effectively compete in banking and financial services
  • Fulton Financial Corporation’s Vice President of Customer Data Delivery, Gotham Pasupuleti, and Reltio’s Chief Marketing Officer, Jakki Geiger, will present and take audience questions
  • Register now for “Fulton Bank: Powering Omnichannel Connected Customer Experiences,” live on Wednesday, October 14 at 2 p.m. ET 

Fulton Bank is part of Fulton Financial Services (Nasdaq: FULT), a $24.6 billion regional financial services holding company headquartered in Lancaster, PA. Ranked one

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Starling’s online banking rollout increases growth potential

  • Starling launched an online portal for personal and joint account holders, joining the small rank of its peers offering online banking.
  • And online banking could extend customer lifetime value for Starling, by enabling functionality that mobile is poorly equipped to handle.
  • Insider Intelligence publishes hundreds of research reports, charts, and forecasts on the Banking industry with the Banking Briefing. You can learn more about subscribing here.

The UK-based neobank launched online banking for personal and joint account holders, its first foray into a non-mobile channel for personal account holders, per AltFi.

reasons UK digital bank users feel negative about their banks

Starling Bank launched an online portal for personal and joint account holders.

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The launch follows the release of Starling’s online banking portal for SMB customers last fall. The pitch at the time was that online access would help businesses manage more complex finances, like setting up recurring payments and exporting statements. It was also a requirement

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Digital Banking News: BoA Launches Life Plan

In today’s top news in digital-first banking, Bank of America has launched its Life Plan program, while United Airlines and Chase Card Services launched a United Gateway credit card. Plus, NCR Corp. unveiled its new generation of automated teller machine (ATM) operating software.

BoA Expands Into Digital Financial Planning for Consumers

Bank of America has rolled out its Life Plan program, which can be accessed via the financial institution’s website and mobile app. It lets users choose and prioritize financial aims in arenas such as giving, leisure and health, among other areas. To talk about how to attain certain financial aims, users can also tap into the bank’s network of financial professionals, with the option to make individual appointments.

United Airlines, Chase Card Services Launch No-Fee Credit Card

United Airlines and Chase Card Services have rolled out a United Gateway credit card that

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