A quarter of IT professionals increased AI investment levels due to COVID-19, 42% kept it at the same level, but 75% plan to continue or begin new AI projects in the next 6-9 months.
As far as enterprise artificial intelligence projects are concerned, the COVID-19 pandemic was just a minor bump in the road, Gartner found: 24% of business and IT professionals surveyed said they increased AI investment during the pandemic, and 42% kept investment at the same level.
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Driving current AI investment has been customer experience and retention, revenue growth, and cost optimization, Gartner found. Those areas of focus are likely to continue as new projects are initiated in the post-pandemic business world, which Gartner said will be rich with AI investment.
Seventy-five percent of respondents said that they plan to continue current AI initiatives or invest in new ones over the
PLEASANTON, Calif., Oct. 08, 2020 (GLOBE NEWSWIRE) — Workday (NASDAQ:WDAY), a leader in enterprise cloud applications for finance and human resources, today announced it has been positioned by Gartner, Inc. in the Leaders quadrant of the 2020 Gartner Magic Quadrant for CloudFinancial Planning & Analysis 1 for the fourth year in a row.
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