Without a doubt, businesses will look back on the year 2020 and the months and years that follow as a time of rapid and transformative change and uncertainty. The COVID-19 pandemic was indiscriminate of employment status, working practices, roles and hierarchies, upending the way we approach work, as well as employee expectations of their employers.
The changes businesses have had to make have impacted the way colleagues interact, forced managers to relinquish control, empowering their teams and individuals and caused businesses to find new ways of operating more efficiently and improving the employee experience.
One key difference between COVID-19 disruption and other forms of workplace disruption has been the replacement of physical interactions with virtual connectivity which, while useful, can be a breeding ground for miscommunication and isolation. Historically, employers may easily have taken for granted the closeness of their workforces and the ease of forming social bonds between colleagues.
By David Sweetman, Senior Director, Global Product Marketing, SAP S/4HANA
(This story is Part 3 in the “The ERP Edge” series)
Businesses and their employees, suppliers, and sales partners can take a wide variety of paths before connecting with each other and delivering the experience customers expect. But the journey is rarely as straightforward as it should be. Instead, significant challenges, including unpredictable material availability, strict regulations, supplier risks, weather-induced transit rerouting, and fluctuating customer demands emerge unexpectedly and threaten the value chain’s stability.
Today’s economic uncertainty is not making the ability to overcome such a complex landscape any easier. Now more than ever, companies must connect the digital fault lines of their disjointed applications, data sources, and processes to strike a sustainable balance between resource utilization and capital leverage throughout the value chain.
Moving from a static past to real-time synchronization