Lafayette-based food delivery company Waitr announced Thursday that it is adding table-side service capabilities to its app, allowing users to see a menu, place an order, pay and tip without contact.
Customers access the dine-in capabilities by scanning a QR code on a smartphone. The phone pulls up the menu and allows the user to place their order.
“Contactless service has become increasingly important amid the pandemic for safety reasons. This new product will serve the need of restaurants that are bolstering their safety protocol, and will help make diners feel safer since the ordering process is contact free,” said Carl Grimstad, CEO and chairman of the board for Waitr. “This product also has the potential to increase the number of times a table can turn